Privacy Policy

Last Updated: January 2024

At Cherokee Shop, we understand that healthcare professionals deserve the same level of care and protection in their online shopping experience as they provide to their patients. Just as our Butter-Soft Scrubs offer comfort during demanding shifts, our privacy practices are designed to provide peace of mind throughout your interaction with our website.

1. Information We Collect

To provide you with our quality medical apparel and accessories, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and contact details when you create an account or place an order
• Payment Information: Credit/debit card details processed through secure encrypted channels (we do not store complete payment information)
• Transaction Data: Purchase history, product preferences, and order details
• Technical Information: IP address, browser type, device information, and browsing behavior on our site
• Communication Data: Any correspondence with our customer service team

2. How We Use Your Information

We use your personal information solely for the following purposes:

• Process and fulfill your orders for scrubs, shoes, and medical accessories
• Provide customer support and respond to your inquiries
• Improve our website functionality and product offerings
• Send order confirmations, shipping updates, and service-related communications
• Prevent fraudulent activities and enhance security
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We respect your privacy and only share your information under these specific circumstances:

• Service Providers: Trusted partners who assist with payment processing (PayPal, card processors), shipping carriers, and website maintenance
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the safety, rights, and property of Cherokee Shop, our customers, or the public

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just as comfort is our promise in our medical apparel:

• Secure Storage: Your data is stored on secure servers with appropriate safeguards
• SSL Encryption: All transactions are protected with industry-standard 256-bit SSL encryption
• Payment Protection: We never store your complete payment information on our servers
• Limited Access: Only authorized personnel have access to your personal information
• Continuous Monitoring: We employ fraud monitoring systems to detect suspicious activity

While we implement robust security measures, no online transmission is 100% secure. We encourage you to protect your account credentials and log out when using shared devices.

5. Your Rights and Choices

As a valued customer, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider
• Restrict Processing: Object to certain uses of your personal information

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Like most e-commerce websites, we use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Preference Cookies: Remember your language and display preferences
• Analytical Cookies: Help us understand how customers use our site to improve our services
• Marketing Cookies: Allow us to show you relevant products and offers

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website.

7. International Data Transfers

As we serve healthcare professionals worldwide (excluding some remote areas in Asia and select locations), your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

8. Children’s Privacy

Our website and products are intended for healthcare professionals and are not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting Cherokee Shop with your medical apparel needs and your personal information. We’re honored to support the global healthcare community with quality products and a secure shopping experience.